CellarStone Publishes 2nd E-Book: #PayPeopleProperly

QCommissionIt’s official. Our #PayPeopleProperly: 2015 Trends in Total Compensation Rewards e-book is out!

CellarStone and THiNKaha collaborated for the second time to produce a social media enabled e-book that highlights the top quotes from the recently concluded World at Work 2015 Total Rewards Conference that was held in Minneapolis, Minnesota.

In a blog post that we published immediately after the conference, “My Top 10 Favorite Quotes from Total Rewards 2015”, we gave you a sneak peek at some of our favorite quotes from speakers and attendees alike. Continue reading

Customer Service is Not Rocket Science

Customer ServiceCustomer service is not rocket science. But it could be a differentiator.

Although customers aren’t right 100% of the time, they are the reason that companies exist in the first place. With that knowledge, you’d think customer service professionals would know how to treat their customers.

But reality is that many companies do a really good job while others have room to grow and lessons to learn. Continue reading

U.S. Supreme Court Ruling on Loan Officers Exemption Status

Easy-CommissionImpact on Commission and Overtime Tracking

July 10, 2015

Per Origination News[1], “The Supreme Court upheld the 2010 opinion letter, in which the DOL (Department of Labor) determined that loan officers were not exempt administrative employees and were therefore subject to overtime, minimum wage and timekeeping rules under the Fair Labor Standards Act.” Continue reading

Moving Beyond Spreadsheets

Lotus 123, SpreadsheetsIn the April/May 2015 issue of the Journal of Accountancy [1], columnist Jeff Drew asked a group of panelists to discuss the future of the spreadsheet. Drew noted “last fall (Sept 2014) that IBM officially ended support for Lotus 1-2-3, which was one of the world’s dominant spreadsheet program.”  He further noted the “demise was barely noticed in accounting circles, where the spreadsheet application was once hailed as revolutionary”.

Lotus 1-2-3 hit its peak in the mid to late 80’s and 90’s before Excel was introduced with its popular Microsoft Windows 95 suite. Continue reading

Sprint Gives Incentives to Employees to Attract New Customers

Sprint Gives Employee IncentivesEven large companies like Sprint know that incentives can make a huge difference in the performance of their employees.

In this case, telecommunications giant , Sprint, recently announced at a company event that for every new customer that an employee brings in, they get a $50 incentive. But, it doesn’t stop there – the new customer also gets $50. Almost like a signing bonus at a new job! The power of the referral. Continue reading

Incentivizing the Wrong Behavior Can Lead to Poor Results

Easy-CommissionIn my last blog post about commissions / incentives, we  talked about Car Salesmen and their Commissions. This time, why don’t we use bus drivers as an example of the consequences  of how incentivizing the wrong behavior can lead to poor results?

Incentives are an important part of any business that wants to leverage rewards for outcomes that can benefit both the employees and the company. The thing is, without proper research, it’s so easy to give out incentives for the wrong things. Continue reading

Benefits of Automating Sales Commissions

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A lot of people use spreadsheets for just about everything from tracking expenses, billing clients, payroll, and even for calculating sales commissions.

But as we discussed in a separate blog post, using spreadsheets can come with quite a cost in errors and time inefficiency. Continue reading

Spreadsheet Horror Stories

Easy-Commission

Did you know that 90% of spreadsheets have errors? Spreadsheet errors are not something to take lightly, especially when computing for sales commissions. They cause problems like:

  • Incorrect Payments
  • Late Payments
  • Lost Productivity
  • Unhappy Sales Reps
  • Misstated Financials

How does it happen? Continue reading

QCommission Reviews for Q2

QCommission ReviewsWe received a lot of positive reviews for QCommission in the last few months, and we thought it would be a great shame if we didn’t share them with everyone.

Our QCommission clients took time to write us their feedback, so we’re writing this blog post to show our gratitude to them and to everyone who continuously supports us.

Continue reading

My Top 10 Favorite Quotes from Total Rewards 2015

WAWLive (1)May 18-20, 2105. QCommission was one of the exhibitors in the recently held Total Rewards Conference in Minneapolis, Minnesota.

The conference was for the Fortune 500 HR and Benefits Professionals and was mainly about the changing climate of reward and #salescomp recognition. Continue reading