Customer service is not rocket science. But it could be a differentiator.
Although customers aren’t right 100% of the time, they are the reason that companies exist in the first place. With that knowledge, you’d think customer service professionals would know how to treat their customers.
But reality is that many companies do a really good job while others have room to grow and lessons to learn. Continue reading
Even large companies like Sprint know that incentives can make a huge difference in the performance of their employees.
In this case, telecommunications giant , Sprint, recently announced at a company event that for every new customer that an employee brings in, they get a $50 incentive. But, it doesn’t stop there – the new customer also gets $50. Almost like a signing bonus at a new job! The power of the referral. Continue reading
In my last blog post about commissions / incentives, we talked about Car Salesmen and their Commissions. This time, why don’t we use bus drivers as an example of the consequences of how incentivizing the wrong behavior can lead to poor results?
Incentives are an important part of any business that wants to leverage rewards for outcomes that can benefit both the employees and the company. The thing is, without proper research, it’s so easy to give out incentives for the wrong things. Continue reading
We received a lot of positive reviews for QCommission in the last few months, and we thought it would be a great shame if we didn’t share them with everyone.
Our QCommission clients took time to write us their feedback, so we’re writing this blog post to show our gratitude to them and to everyone who continuously supports us.
May 18-20, 2105. QCommission was one of the exhibitors in the recently held Total Rewards Conference in Minneapolis, Minnesota.
The conference was for the Fortune 500 HR and Benefits Professionals and was mainly about the changing climate of reward and #salescomp recognition. Continue reading
Selling cars isn’t easy. Cars aren’t cheap and not a lot of people can afford to buy a new one so a sales rep has to really earn the commission paid to them.
That’s one of the main reasons you get swarmed by car salesmen the moment you set foot in a car dealership. Continue reading
In a previous post, we announced that Budsies (our official mascot’s creator) was going to be on ABC’s Shark Tank.
That episode happened last week, April 10th. Wondering about what went down? Continue reading
Did you know that CellarStone has a mascot? No? Well, we do!
His name is Nimble and his creators are going to be on national TV this coming Friday, April 10th.
In this day and age, nearly everyone who can get their hands on a cellphone or a laptop computer have social media accounts. Unlike in the olden days when social media was just starting out (think Friendster and Multiply), there’s now a plethora of social media platforms to choose from. There’s Facebook, Twitter, Instagram, Pinterest, and a whole slew of other platforms.
It wasn’t a surprise when businesses started turning to social media to advertise their products. But social media isn’t just for advertising anymore. It has evolved and now it’s possible to simply click on a ‘buy’ button on some social media platforms like Facebook and WordPress. Continue reading
Every month, we will hold an “Ask Alejandro” webinar where Support Consultant Alejandro Vargas will answer your questions about Easy-Commission. This will be a one (1) hour webinar, and we will vary the start time to hit or come close to the noon-time lunch hour in your time zone.
Our “Ask Alejandro” webinar is scheduled every last Tuesday of the month from 12:00nn – 1:00pm PST. Continue reading